Terms and Conditions

Please carefully read our Terms and Conditions prior to booking with Calla Studio.

Skin Tests

Hair Tints, Lash Extensions, Lash & Brow Tints. We take your personal satisfactions and safety seriously, to help us maintain our excellent service, all clients who have not had one of these treatments with us must have a patch test at least 48 hours prior to their app appointment.

Booking Fee

All appointments over 100 in value require a 25% non-refundable booking fee paid at the time of booking.

Online Bookings

Payments made online for bookings are not refundable if cancellation is made less than 24hours before the booking. If the booking needs amending and there is more than 24hours notice then the payment will cover the new booking.

Cancellation Policy

Calla Studio retains the booking fee as a cancellation fee if you cancel less than 24 hours before your appointment. We do understand that there are unavoidable problems that arise. Calla Studio waives any cancellation fees upon immediate re-booking of the appointment if this is the case.

Wedding / Prom / Party Bookings

We confirm Wedding / Prom / Party dates upon payment of the 25% non-refundable Booking Fee.

Promotions

We run regular promotions throughout the year. All promotions without exception are subject to the following terms and conditions:

 

  • Specific time frame, outlined in the published information
  • You cannot use promotions in conjunction with any other offer
  • Subject to availability
  • Selected stylists and therapists only
  • Only while stocks / space last